Marlin-johnson
May 29, 2026
"My refund took longer than I expected"
I ordered something from mermaidsboutique.com and ended up needing to return it. The return itself wasn’t the biggest issue, but the refund took a lot longer than I was expecting. I had to email them twice before it finally got sorted out. To be fair, they did refund me in the end, but the whole process was annoying from my side.
robertkress4555
May 28, 2026
"Delivery dragged on forever"
My order took way longer than I expected. No clear updates either. Just kind of left wondering what was going on. I ended up having to chase it myself, which was frustrating. not sure I’d order from here again
"Limited styles and careless handling"
I really wanted to like Mermaids Boutique, but the style selection just felt limited to me. A lot of the dresses looked kind of the same, and I couldn’t find much that felt different or up to date. Maybe it’s great if you’re into one very specific look, but it wasn’t really what I was hoping for. The site was easy enough to browse, but I wish there was more variety. Also, the way my order was handled felt a bit careless, which made the whole experience more frustrating than it needed to be
hello_michael190
May 07, 2026
"Cute look, but I'm not totally convinced"
I really liked how it looked in the photos on Mermaids Boutique, so I was excited to try it. The style is cute, but the fabric felt a bit thinner than I thought it would, and I noticed some loose threads around the stitching. One of the seams also looked a little uneven, though maybe I’m being picky. It’s definitely wearable, but for the price, it kind of feels cheaper than I expected. I’m not sure if I’d order again.
leanne-Parsons
April 20, 2026
"Overall, I was disappointed. I expected better..."
Overall, I was disappointed. I expected better for the price, especially since the dress looked really nice online. Once it arrived, though, the fabric felt thin and kind of cheap, and the stitching wasn’t very neat. It just didn’t feel like the quality I was hoping for
Blanche_austin94
April 14, 2026
"Wouldn’t buy again"
Wouldn’t buy again, honestly. I ordered my usual size, but the fit was just strange, tight around the waist and somehow loose everywhere else. I was really disappointed because I expected it to fit a lot better.
Agnes_flanigan86
February 28, 2026
"Mostly right, but I was a bit wary"
My order was mostly correct, but one item was wrong. It wasn’t a huge deal, but after I had already paid, it did make me feel a little unsure about how carefully they were handling things
john_Gillen96
February 27, 2026
"Packaging damage was unnecessary"
The order itself was fine once I opened it, but the box showed up crushed and half open. That kind of damage feels unnecessary, especially when you’re paying for shipping. Not the best experience.
hello_tyree619
February 21, 2026
"I felt like I waited forever for my..."
I felt like I waited forever for my order to show up. I get that delays happen, but every time I reached out, I just got the same canned apology that didn’t really tell me anything or help fix the issue. Frustrating experience overall...
William-krois
January 30, 2026
"The photos looked close to what I got..."
The photos looked close to what I got, but they weren’t totally accurate!! Still, it gave me a decent idea of what to expect.
WallaceWoods
January 26, 2026
"Good product, but customer service let me down"
I actually liked the product overall, so it’s a shame the support experience wasn’t better. I messaged customer service twice and never got a reply, which was really frustrating. A quick response would’ve made a big difference.
hello_charles094
January 25, 2026
"Return process was such a headache"
I tried to exchange a dress and it was just frustrating, frustrating. The replies took forever, and I’m still waiting on my refund. At this point, I don’t think I’ll be ordering from them again
"I reached out and expected at least some..."
I reached out and expected at least some kind of response, but no one ever got back to me (not even a quick update). The communication was really poor, and it left me frustrated.
JamesMayo_01
December 23, 2025
"Tracking never updated"
I’m still waiting for my order, and the tracking info hasn’t updated at all. I get that delays can happen, but it’s reasonable to expect some kind of status update so you know what’s going on.
hello_kathleen241
December 13, 2025
"Same thing every time — cute, but overpriced"
I keep wanting to like this place because the stuff is genuinely cute, but every time I check the prices, I end up feeling the same way again: it’s just too expensive for what you’re getting.
june.Chung
December 06, 2025
"Color looked nothing like the photos"
I ordered a dress from mermaidsboutique.com and, the color was far off from what I expected. In the photos it looked like this soft blush shade, but when it arrived it was more of a bright pink, which was, like, not the vibe at all.
It was really frustrating because I needed it for an event and didn’t have much time to figure out something else. I mean, the dress itself was okay, but I definitely wouldn’t rely on their photos again.